Return Policy
Returns
If the merchandise is from our retail stores in Austin or San Antonio, please contact customerservice@leighelena.com for the Austin location or pearl@leighelena.com for the San Antonio location for assistance with items other than Leighelena branded products.
If you receive your item and you are dissatisfied with the size, buckle color, color of the exotic skin/ leather color, those are all things that can be easily fixed or exchanged for another product on the website.
Sale items
All sale items are final purchase and cannot be refunded, only exchanged.
Shipping
If you need to exchange an item for a different size, color or style, send us an email at customerservice@leighelena.com and send your item to:
Leighelena
Attn: Returns
303 Pearl Parkway Ste 101
San Antonio, TX 78215
You will be responsible for paying for your own shipping costs for shipping back your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you have any questions you can contact customerservice@leighelena.com or call 512.531.9673.